Quality Assurance Associate

Overview

Role involves enhancing service quality through transaction monitoring and feedback.

Ideal candidate has over 2 years in customer support and strong language skills.

Locations

• Taiwan

Requirements

• Over 2 years experience in customer support
• Native level Traditional and Simplified Chinese
• Advanced English skills

Responsibilities

• Monitor transactions for quality assurance
• Provide feedback for process improvement
• Generate quality reports
• Participate in building service standards

Benefits

• Public holidays
• Health check-up subsidy
• Employee assistance program
• Festival holiday gift