Customer Service Representative

Overview

Role involves managing inquiries and providing support to clients and candidates.

Ideal candidate should have 2+ years of customer service experience and strong communication skills.

Locations

• United States

Requirements

• 2+ years customer service experience
• Strong communication skills
• Experience with CRM systems and Microsoft Office/Google Workspace

Responsibilities

• Respond to inquiries via email, phone, and chat
• Provide information about services and job openings
• Support candidates through application process
• Troubleshoot and resolve customer concerns
• Maintain accurate records in CRM
• Collaborate with internal teams
• Assist in scheduling interviews
• Identify opportunities to improve customer service processes

Benefits

• Health insurance
• 401(k)
• Paid time off
• Remote work flexibility
• Career growth opportunities