Platform Support Specialist

Overview

Role focused on supporting customers and internal teams with product expertise and troubleshooting.

Ideal candidate should have 1+ years of B2B customer support experience and strong analytical skills.

Locations

• India

Requirements

• 1+ years of B2B customer support experience
• Understanding of key statistical concepts
• Strong troubleshooting and problem-solving skills

Responsibilities

• Support customers with product knowledge
• Manage ad moderation
• Troubleshoot client questions
• Collaborate with internal teams
• Conduct creative testing

Benefits

• Career growth opportunities
• Work with industry experts
• Flexible work-from-home arrangement
• Home-office setup budget
• Annual learning and development budget