Senior Customer Success Manager

Overview

Role focused on managing customer success and building strategic partnerships.

Ideal candidate should have 3+ years in Customer Success with strong relationship-building skills.

Locations

• India, Karnataka, Bengaluru

Requirements

• 3+ years in Customer Success
• Strong business acumen
• Excellent communication skills

Responsibilities

• Manage enterprise accounts
• Build strategic partnerships
• Facilitate Executive Business Reviews
• Translate customer goals into success plans
• Identify expansion opportunities
• Monitor customer health signals
• Advocate for customer needs
• Share insights across the team

Benefits

• Attractive compensation package
• Generous time-off
• Flexible work arrangements
• Premium healthcare coverage
• Exciting company events