Enterprise Account Director

Overview

Role overseeing commercial relationships with major clients in the hospitality industry.

Ideal candidate should have 5+ years in strategic account management within hospitality or SaaS.

Locations

• United States

Requirements

• Bachelor's degree in Hospitality or related field
• 5+ years in senior account management
• Experience in revenue management and hospitality industry
• Excellent communication and interpersonal skills
• Proven track record in account plans
• Ability to manage multiple accounts
• Strong analytical and problem-solving skills
• High proficiency in Salesforce and MS Suite

Responsibilities

• Manage Account Manager(s)
• Build and maintain client relationships
• Plan and execute customer engagement activities
• Conduct enterprise data analysis
• Create data visualizations and reports
• Identify upselling and cross-selling opportunities
• Collaborate with sales and product teams
• Monitor client usage and satisfaction

Benefits

• Fully remote work
• Robust medical, dental, and vision plans
• 401k plan with employer match
• Flexible Paid Time Off
• $250 new hire allowance for home office setup