Product Onboarding Manager

Overview

Role involves leading customer onboarding and data transformation for Juniper Square's application.

Ideal candidate has 2+ years of experience with financial data and strong analytical skills.

Locations

• Canada
• United States

Requirements

• Bachelor's degree
• 2+ years experience in financial data
• Experience with complex datasets in Excel
• Experience with scripting languages (SQL, Python, R) is a plus
• Strong attention to detail
• Excellent communication skills
• Empathy for customers
• Ability to manage multiple projects

Responsibilities

• Lead customer onboarding experience
• Manage data migration process
• Review and transform customer data
• Coordinate across teams for onboarding
• Recommend workflow improvements

Benefits

• Health, dental, and vision care
• Life insurance
• Mental wellness coverage
• Fertility support
• Flex Time Off
• Paid family leave
• Retirement plans
• Annual professional development stipend