Customer Support Specialist

Overview

Role involves providing technical support and building customer relationships in a remote setting.

Ideal candidate should have 2+ years of experience and strong problem-solving skills.

Juniper Square is not accepting applications from candidates based in Washington, California, or New York

Locations

• Canada, British Columbia
• Canada, Ontario
• United States, New York
• United States, California
• United States, Washington

Requirements

• Bachelor's degree preferred
• 2+ years of experience
• Excellent communication skills

Responsibilities

• Deliver technical assistance
• Build software knowledge
• Develop customer relationships
• Collaborate with teams
• Share customer feedback
• Contribute to projects
• Refine documentation
• Support team culture

Benefits

• Health, dental, and vision care
• Life insurance
• Mental wellness coverage
• Flex Time Off
• 401k retirement plan
• Annual professional development stipend