Customer Success Manager, Mid-Market

Overview

Role focused on managing customer success and driving product adoption.

Ideal candidate has 3+ years of experience in customer success and strong communication skills.

Locations

• United States

Requirements

• 3+ years of experience
• 2+ years in customer success
• Experience in client communication

Responsibilities

• Manage customer accounts
• Drive product adoption
• Review customer metrics
• Develop product knowledge
• Contribute to internal projects
• Collaborate with product teams

Benefits

• Health, dental, and vision care
• Life insurance
• Mental wellness coverage
• Flex Time Off
• Paid family leave
• Retirement saving plans
• Annual professional development stipend