Account Manager
Journey Clinical
Overview
Role focused on managing relationships with therapists and ensuring optimal membership value.
Ideal candidate should have 2-5+ years in account management and a strong customer care dedication.
68k usd / yearremotemidpermanentfull-timeEnglishCRMGoogle Suite
Locations
- United States
Requirements
- 2-5+ years in account management
- Experience with CRM tools
- Customer-first mindset
Responsibilities
- Build relationships with mental health providers
- Ensure onboarding and engagement of therapists
- Utilize data-driven workflows
- Monitor Member journey
- Coordinate with cross-functional teams
- Maintain compliance with HIPAA
Benefits
- Competitive salary
- Flexible remote hours
- 401k match
- Employer sponsored health benefits
- Growth opportunities
- Clear path for career advancement
