John Brooks Company Limited

Bilingual Customer Service Representative

John Brooks Company Limited

Overview

Role focused on delivering exceptional customer service and technical knowledge.

Ideal candidate should have 1-3 years of B2B customer service experience and strong bilingual communication skills.

hybridjuniorfull-timeFrenchEnglishMicrosoft Office SuiteCRM

Locations

  • Canada, Alberta, Edmonton
  • Canada, Ontario, Mississauga

Requirements

  • College Diploma required
  • 1-3 years of B2B customer service experience
  • Strong communication skills in French and English
  • Advanced computer skills
  • Excellent attention to detail

Responsibilities

  • Provide exceptional customer service
  • Efficiently enter customer orders
  • Assist Outside Sales Teams
  • Build customer relationships
  • Resolve customer inquiries

Benefits

  • Competitive remuneration
  • Generous benefits package
  • Paid personal day program
  • Company Group RRSP with employer matching
  • Annual health & wellness subsidy