Technical Support Specialist Level 1

Overview

Role involves supporting software updates and customer communication in a remote setting.

Ideal candidate should be detail-oriented with strong communication skills and a proactive mindset.

Located in the U.S. or Canada, preferably in the Eastern Time Zone

Locations

• Canada
• United States

Requirements

• Strong communication skills
• Highly organized
• Interest in cloud technologies

Responsibilities

• Coordinate software updates
• Communicate with customers
• Track project timelines
• Support internal teams
• Assist in documentation
• Participate in training
• Collaborate with project managers

Benefits

• Flexible scheduling
• Competitive compensation
• Comprehensive onboarding
• Real-world experience
• Clear career path
• Opportunity to collaborate
• Long-term growth potential