Sr. Technical Account Manager - Enterprise

Overview

Role involves serving as the primary technical liaison for enterprise clients to ensure maximum value from solutions.

Ideal candidate should have 5+ years of experience in technical account management with strong technical and communication skills.

Locations

• United States

Requirements

• Bachelor's degree required
• 5+ years of experience
• Strong understanding of networking protocols
• Proficiency in scripting languages
• Excellent communication skills

Responsibilities

• Lead technical onboarding
• Act as main contact for technical inquiries
• Collaborate with product and engineering teams
• Monitor client usage and performance
• Conduct regular business reviews
• Develop documentation and best practices
• Advocate for clients

Benefits

• Competitive salary
• Health, dental, and vision insurance
• 401(k) with company matching
• Generous paid time off
• Professional development opportunities
• Flexible work arrangements
• Wellness programs