Senior Technical Writer

Overview

Role involves crafting clear documentation for internal and external audiences in a SaaS environment.

Ideal candidate has 3+ years of technical writing experience in a B2B SaaS environment with strong communication skills.

Locations

• United States

Requirements

• 3+ years of experience as a technical writer
• Proven track record in writing release notes
• Solid understanding of SaaS platforms and APIs

Responsibilities

• Write and publish release notes
• Develop and maintain internal documentation
• Improve developer documentation for APIs
• Gather input from cross-functional teams
• Analyze feedback to enhance documentation
• Identify documentation gaps and improve knowledge architecture

Benefits

• Competitive salary
• $200 monthly wellness stipend
• Flexible vacation policy
• Comprehensive health coverage
• 401(k) with company match
• Remote or hybrid work options
• Supportive employee resource groups
• Professional growth opportunities