Senior IT Support Engineer

Overview

Role focused on supporting IT operations and enhancing digital experiences.

Ideal candidate should have 5+ years of IT support experience and proficiency in various IT tools.

Locations

• United States, North Carolina
• United States, Oregon
• United States, Indiana
• United States, Wyoming
• United States, Oklahoma
• United States, Tennessee
• United States, Alabama
• United States, Arkansas
• United States, South Carolina
• United States, Utah
• United States, Washington
• United States, Colorado
• United States, Missouri
• United States, Arizona
• United States, Kentucky
• United States, South Dakota
• United States, Minnesota
• United States, Kansas
• United States, Florida
• United States, Michigan
• United States, Iowa
• United States, New Mexico
• United States, Texas
• United States, Ohio
• United States, Georgia
• United States, Virginia
• United States, Idaho

Requirements

• 5+ years in IT Help Desk or Operations
• Proficient in Okta, Jamf Pro or Intune
• Strong skills in Mac, Linux, Windows support

Responsibilities

• Provide Tier 1-3 support
• Lead IT projects
• Ensure IT security compliance
• Manage hardware procurement
• Develop internal documentation
• Automate tasks
• Support account provisioning
• Deliver training sessions

Benefits

• Competitive salary
• 100% remote
• Paid Time Off
• Health/dental/vision insurance
• 401(k) matching
• Professional development support
• Parental leave
• High-quality equipment