Remote Support Technician

Overview

Role involves providing technical support to restaurant operators.

Ideal candidate should have experience in customer service or technical support with strong troubleshooting skills.

Must reside and be authorized to work in the U.S.

Locations

• United States

Requirements

• Previous experience in customer service or technical support
• Strong diagnostic and troubleshooting skills
• Excellent communication skills

Responsibilities

• Respond to customer issues
• Troubleshoot systems
• Maintain communication with customers
• Document tickets and resolutions
• Collaborate with vendors and teams
• Contribute to service quality
• Participate in team culture

Benefits

• Fully remote position
• Comprehensive training and skill development
• Flexible scheduling