Operations and Implementation Specialist

Overview

Role focused on streamlining processes and optimizing customer implementations in a startup environment.

Ideal candidate should have experience in high-growth startups and strong project management skills.

Locations

• United States

Requirements

• Experience in high-growth startups
• Strong project management skills
• Clear communication skills
• Proficiency with Metabase, GSheets/Excel, Hubspot
• Experience with AI tools for operational efficiency

Responsibilities

• Streamline internal processes
• Implement onboarding workflows
• Deliver customer enablement strategies
• Analyze operational data
• Support project management efforts
• Identify process gaps
• Communicate with internal teams
• Use implementation metrics for product improvements

Benefits

• Competitive salary
• Medical, dental, and vision insurance
• Unlimited vacation and sick leave
• Professional development budget
• Office setup and wellness stipends
• 14 weeks paid parental leave
• 4 weeks paid medical and caregiver leave
• 4 weeks flexible, paid compassionate leave
• Flexible work schedule