Enterprise Customer Success Manager

Overview

Role focused on managing enterprise clients and driving platform adoption.

Ideal candidate should have 5+ years in Customer Success with strong data analysis skills.

Locations

• United States

Requirements

• 5+ years in Customer Success
• Experience in B2B SaaS or localization
• Strong data analysis skills
• Excellent communication in English
• Ability to work in remote startup environments

Responsibilities

• Manage and grow enterprise client portfolio
• Drive platform adoption and retention
• Analyze customer data for insights
• Foster trust through communication
• Collaborate with cross-functional teams
• Champion best practices in localization

Benefits

• Fully remote work
• Competitive compensation
• Fast-paced startup environment
• Mission-driven work
• Access to cutting-edge tools
• Inclusive culture