Director of Customer Success - PBM

Overview

Strategic role leading client engagement in Pharmacy Benefit Management.

Ideal candidate should have 7+ years of experience in PBM and strong communication skills.

Locations

• United States

Requirements

• Bachelor's degree required
• 7+ years of experience in PBM or healthcare IT
• Deep understanding of PBM operations
• Exceptional communication skills
• Experience in enterprise sales and proposal development

Responsibilities

• Serve as PBM subject matter expert
• Lead development of demos and materials
• Support RFP responses
• Guide clients through evaluations and implementations
• Collaborate with internal teams for product feedback
• Conduct knowledge-sharing sessions
• Monitor industry trends

Benefits

• Competitive salary
• Comprehensive medical, dental, and vision coverage
• 401(k) with company contribution
• Discretionary Time Off
• Opportunities for professional development
• Fully remote work option
• Inclusive work environment