Digital Success Account Manager

Overview

Role focused on managing client accounts and enhancing product adoption.

Ideal candidate has 1-2 years of experience in customer-facing roles and strong communication skills.

Locations

• United States

Requirements

• 1-2 years experience in SaaS or account management
• Excellent communication skills
• Proactive mindset with a passion for learning

Responsibilities

• Manage a portfolio of accounts
• Monitor product usage trends
• Facilitate onboarding and education
• Support renewal process
• Collaborate to improve customer journey

Benefits

• Clear career path
• High-impact role
• Exposure to cross-functional teams
• Hands-on experience in retention
• Supportive culture for learning