Customer Support Specialist

Overview

Role focused on providing customer support for travelers in a remote setting.

Ideal candidate has 2+ years in customer service with a background in travel or hospitality.

Must be based in the United Kingdom

Locations

• United Kingdom

Requirements

• 2+ years in customer service
• Experience in travel or hospitality preferred
• High school diploma or equivalent

Responsibilities

• Respond to customer inquiries
• Manage booking concerns
• Coordinate with travel partners
• Handle schedule disruptions
• Deliver travel documents
• Maintain records
• Contribute to process improvement

Benefits

• Generous PTO
• Health cash plan
• Retirement scheme
• Life assurance
• Travel discounts
• Fitness reimbursement
• Training opportunities
• Recognition perks