Customer Success Specialist

Overview

Role focused on ensuring partner satisfaction and success through effective communication and support.

Ideal candidate should have 2+ years of experience in customer support and be fluent in French and English.

Locations

• France

Requirements

• At least 2 years of experience in sales or customer support
• Native-level French and professional proficiency in English
• Experience using CRM systems, ideally Salesforce

Responsibilities

• Respond to partner inquiries
• Collaborate with sales and support
• Deliver training sessions
• Maintain a solution-oriented approach
• Provide administrative support
• Keep partners informed
• Share feedback from partners

Benefits

• Generous paid time off
• Remote-first work environment
• MacBook and high-quality tech equipment
• Access to English courses
• Company-sponsored certifications
• Diverse, international team