Customer Success Manager, Public Sector

Overview

Role focused on driving customer retention and adoption of data science solutions for public sector clients.

Ideal candidate should have experience in customer success with public sector entities and proficiency in relevant tools.

Locations

• United States

Requirements

• Experience in customer success or account management
• Proficiency in Salesforce and Google Suite
• Strong understanding of R and data science products

Responsibilities

• Engage with public sector customers
• Manage renewal process
• Partner with sales teams
• Educate customers on product features
• Act as the voice of the customer
• Collaborate with cross-functional teams

Benefits

• Competitive salary
• 100% medical, dental, and vision premiums
• Gender-neutral paid parental leave
• 401(k) plan with employer match
• Annual profit-sharing bonus
• Flexible work environment
• Generous PTO
• $1,800 deposit to Lifestyle Savings Account