Customer Success Manager - EMEA

Overview

Role focused on driving customer satisfaction and long-term value in EMEA.

Ideal candidate should have 3-5 years of experience in customer success or related SaaS roles.

Locations

• Ireland

Requirements

• 3-5 years experience in customer success
• Background in technical teams
• Excellent communication skills

Responsibilities

• Lead customers through onboarding
• Drive product adoption
• Conduct regular business reviews
• Collaborate with internal teams
• Translate technical requirements
• Identify and mitigate risks
• Manage renewal processes

Benefits

• Competitive compensation
• Learning and development support
• Flexible time off