Customer Success Coordinator

Overview

Role connecting sports registration platform with the rowing community to enhance customer satisfaction.

Ideal candidate should have 1-2 years of experience in customer service and a passion for sports.

Locations

• United States

Requirements

• Bachelor's degree required
• 1-2 years of customer service experience
• Strong communication skills
• Problem-solving mindset
• Familiarity with CRM systems is a plus
• Previous rowing experience is desirable

Responsibilities

• Manage client portfolio
• Conduct onboarding and training
• Provide customer support
• Assist with registrations
• Document and escalate issues
• Create training resources
• Gather client feedback

Benefits

• Competitive salary
• Medical, dental, and vision coverage
• Career advancement opportunities
• Flexible work options
• Collaborative team culture