Credit Administration Lead

Overview

Role involves leading credit administration and coordinating operational strategies in a fintech environment.

Ideal candidate should have 2+ years in customer service and collections with team management experience.

Locations

• Mexico

Requirements

• Bachelor's degree required
• Minimum 2 years in customer service and collections
• At least 6 months of team management experience

Responsibilities

• Lead and supervise a team
• Manage payment discrepancies
• Analyze customer payment issues
• Develop reporting dashboards
• Monitor operational KPIs
• Act as a contact for legal follow-ups
• Coordinate team scheduling

Benefits

• Competitive compensation
• Leadership development opportunities
• Flexible work arrangements
• Access to wellness programs
• Recognition for innovation