Community Support Lead
Jobgether
Overview
Role focused on leading community support and enhancing customer experience.
Ideal candidate has 6+ years in customer success, especially in education, travel, or hospitality.
remoteseniorfull-timeCRM
Locations
- Colombia
- Argentina
- Mongolia
- China
Requirements
- 6+ years experience in customer success
- Strong problem-solving skills
- Proven ability to manage customer service systems
Responsibilities
- Advocate for community members
- Develop strategies for customer satisfaction
- Oversee customer service processes
- Handle escalations
- Design customer support systems
Benefits
- Competitive salary
- Fully remote work
- Career growth opportunities
- Access to professional development
- Engaging mission-driven work
