Community Manager

Overview

Role focused on fostering connections between users and internal teams.

Ideal candidate has 4+ years in customer-facing roles and strong communication skills.

Locations

• United States, New York
• United States, Massachusetts
• United States, Georgia
• United States, Florida
• United States, Delaware
• United States, New Jersey
• United States, Washington
• United States, Michigan

Requirements

• 4+ years in customer-facing roles
• Fluency in English
• Familiarity with ecommerce platforms

Responsibilities

• Respond to customer support tickets
• Engage in online communities
• Collaborate with affiliates
• Collect user feedback
• Monitor social channels

Benefits

• Fully remote
• Flexible working environment
• Competitive salary
• Impactful role
• Collaborative culture