Client Service Representative (Regulatory)

Overview

Role involves providing customer service and support for pension administration.

Ideal candidate should have strong communication skills and experience in a call center environment.

Locations

• Canada

Requirements

• Experience in a call center
• Excellent communication skills
• Knowledge of Defined Benefit or Defined Contribution plans

Responsibilities

• Respond to calls from plan members
• Research pension-related questions
• Process member information
• Support senior team members
• Participate in special projects
• Attend training sessions
• Ensure quality control
• Comply with risk management policies

Benefits

• Competitive compensation
• Health, dental, and vision benefits
• Retirement savings plan
• Flexible work arrangements
• Professional growth opportunities
• Paid time off
• Inclusive workplace