Associate Renewals Manager

Overview

Role focused on managing customer renewals and enhancing customer satisfaction.

Ideal candidate should have 0-2 years of experience in customer success or renewals.

Locations

• United States

Requirements

• 0-2 years experience
• Strong communication skills
• Familiarity with CRM tools

Responsibilities

• Manage customer renewals
• Collaborate with Customer Success Managers
• Identify retention risks
• Lead renewal conversations
• Forecast renewal revenue
• Track customer health indicators
• Improve renewals processes

Benefits

• Competitive salary
• Remote work opportunity
• Career development
• Inclusive team culture
• Recognition programs