Jobgether

Associate Customer Success Manager

Jobgether

Overview

Role focused on maximizing customer value through a supply chain intelligence platform.

Ideal candidate should have 2+ years of customer success experience, preferably in SaaS or supply chain.

Must be based in the United States; sponsorship is not available for this role

remotemidpermanentfull-timeEnglishMicrosoft Office SuiteExcel

Locations

  • United States

Requirements

  • At least 2 years of experience in customer success
  • Strong problem-solving skills
  • Excellent written and verbal communication skills

Responsibilities

  • Act as a trusted advisor
  • Deliver training sessions
  • Monitor and respond to support requests
  • Analyze customer data
  • Maintain documentation
  • Collaborate with internal teams

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Flexible spending accounts
  • Company-paid life insurance
  • 401(k) with company match
  • Thorough onboarding and training programs
  • Personal Responsibility Paid Time Off policy
  • Inclusive work culture