Sales Operations Analyst

Overview

Sales support role focused on data analysis and client documentation.

Ideal candidate should have strong analytical skills and experience in customer service, preferably in the automotive industry.

Locations

• United States

Requirements

• Post-secondary education in related field
• Minimum 1 year customer service experience
• Strong proficiency with MS Excel
• Experience with data modeling and BI tools
• Strong communication skills
• Highly organized and detail-oriented
• Ability to manage multidisciplinary teams

Responsibilities

• Gather and analyze client product usage data
• Interact with clients for reporting needs
• Research and standardize account records
• Support issue resolution for client billing
• Manage priorities to meet deadlines
• Contribute to process improvement
• Identify opportunities for revenue increase
• Provide customer feedback for product enhancements