J.D. Power

Customer Success Specialist

J.D. Power

Overview

Role focused on ensuring dealer satisfaction and resolving issues.

Ideal candidate should be a quick learner with strong communication skills.

remotefull-timeEnglishSalesforceExcelMicrosoft Office

Locations

  • United States

Requirements

  • Customer Service experience
  • Experience in Automotive
  • Salesforce experience
  • Proficient in Excel
  • Strong communication skills

Responsibilities

  • Research dealer websites
  • Troubleshoot website issues
  • Communicate with dealers
  • Provide reporting
  • Coordinate with departments

Benefits

  • Flexible schedule
  • Remote work