Medical Scheduling Coordinator / Agent

Overview

Role involves coordinating medical appointments and managing schedules in a remote call center.

Ideal candidate should have 2-3 years of scheduling experience in healthcare and strong communication skills.

Locations

• South Africa

Requirements

• 2-3 years' experience in scheduling
• Exceptional communication skills
• Proficient in Microsoft Office

Responsibilities

• Schedule and manage patient appointments
• Serve as primary contact for patients and providers
• Maintain accurate patient records
• Collaborate with home care teams
• Address scheduling conflicts
• Input and update patient information
• Ensure compliance with healthcare regulations