Inbound Customer Service Representative (Hospice Care)

Overview

Role involves managing patient intake and providing customer support in hospice care.

Ideal candidate should have at least 1 year of customer service experience and excellent English communication skills.

This is a remote role for South African Citizens only

Locations

• South Africa

Requirements

• Minimum 1 year customer service experience
• Exceptional English communication skills
• Computer literate (Word, Outlook)

Responsibilities

• Manage patient intake process
• Respond to customer requests
• Handle insurance verification
• Schedule staff meetings with patients
• Coordinate hospital discharges
• Perform data entry tasks