Escalation and Incident Response Manager

Overview

Role involves leading incident management and driving continuous improvement initiatives.

Ideal candidate has proven experience in incident management and strong leadership skills.

Locations

• United States

Requirements

• Bachelor's degree required
• Proven experience in incident management
• Experience in quality management frameworks

Responsibilities

• Lead incident response and management
• Analyze incident data for improvement
• Communicate with stakeholders

Benefits

• Annual bonus
• Overtime pay