Implementation Manager
Invert
Overview
Role involves leading customer implementations and ensuring success with Invert's software.
Ideal candidate has 5-7 years in customer experience with a strong understanding of bioprocessing.
remotemidfull-timeEnglish
Locations
- Canada
- United States
Requirements
- B.S. in STEM
- 5-7 years in customer experience
- Experience in SaaS focused on biotech or life sciences
- Strong communication skills
- Experience with AI tooling or desire to learn
Responsibilities
- Lead customer implementations
- Ensure long-term customer engagement
- Provide customer support
- Capture product feedback
- Collaborate with cross-functional teams
Benefits
- Unlimited PTO
- Competitive salary
- Equity
- New laptop and accessories
- Frequent team off-sites
