Technical Support Engineer- L2

Overview

Role focused on providing advanced technical support and improving customer experience.

Ideal candidate should have strong technical expertise in Unix/Linux systems and API debugging.

Locations

• India

Requirements

• In-depth understanding of Unix/Linux systems
• API debugging experience
• Database operations knowledge

Responsibilities

• Provide advanced technical support
• Engage with customers to resolve issues
• Collaborate with cross-functional teams
• Monitor system logs for insights
• Develop support workflows
• Assist in customer onboarding

Benefits

• Remote-first policy
• Comprehensive insurance
• Career growth opportunities