Associate Technical Support Specialist

Overview

Role focused on supporting customers and troubleshooting product issues.

Ideal candidate should have strong problem-solving skills and a customer-focused mindset.

Locations

• Australia, New South Wales, Sydney

Requirements

• Strong customer focus
• Strong communication skills
• 1-2 years of technical support experience

Responsibilities

• Communicate with customers
• Own customer issues
• Ensure great customer experience
• Work with product teams
• Identify issues
• Provide feedback

Benefits

• Competitive salary
• Equity
• Catered lunch
• Flexible paid time off
• Healthcare stipend
• MacBook