Technical Support (Helpdesk)

Overview

Role involves providing technical support and assistance to clients regarding security systems.

Ideal candidate should have client service experience and be comfortable with technology.

Locations

• China

Requirements

• Client service experience
• Familiarity with Windows/macOS
• Knowledge of Android/iOS

Responsibilities

• Handle client inquiries
• Manage security protocols
• Assist with two-factor authentication
• Identify and escalate login issues

Benefits

• Competitive salary
• Health benefits
• Annual leave
• In-house lunch
• Modern offices
• Work-life balance
• Career progression
• Global exposure