Application Service Group Associate

Interactive Brokers Group

Overview

Role involves providing high-quality client service and facilitating client onboarding in the financial services sector.

Ideal candidate has 2-3 years of experience in client service or financial services with strong communication and problem-solving skills.

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Locations

  • Singapore

Requirements

  • Bachelor's degree required
  • 2-3 years in Client Service or Financial Service preferred
  • Excellent communication skills in English
  • Strong research and problem-solving skills
  • Intermediate experience with MS Outlook, Word, and Excel

Responsibilities

  • Respond to client inquiries
  • Research and resolve client issues
  • Multitask with AML and KYC knowledge
  • Learn brokerage platform and policies
  • Work with Legal and Compliance
  • Identify and escalate complex issues
  • Provide high-value client experience
  • Collaborate with New Account teams

Benefits

  • Competitive salary
  • Annual performance-based bonus
  • Excellent medical insurance
  • Competitive annual leave
  • Daily in-house lunch
  • Modern offices
  • Corporate fitness discounts
  • Career progression opportunities