Crisis Helpline Responder

Overview

Part-time role providing crisis support via helpline.

Ideal candidate has 1-3 years of helpline experience and training in crisis intervention.

Locations

• Mexico

Requirements

• 1-3 years of helpline experience
• Training in Crisis Intervention or Suicide Prevention
• Ability to communicate effectively in native language

Responsibilities

• Respond to crisis hotline
• Provide crisis counselling
• Assess caller's needs
• Maintain call reports
• Support crisis management plans
• Conduct risk assessments