Intellect

Crisis Helpline Responder

Intellect

Overview

Role providing immediate support and guidance to individuals in crisis.

Ideal candidate should have 1-3 years of helpline experience and resilience under pressure.

remotemidtemporarypart-timeEnglish

Locations

  • China

Requirements

  • 1-3 years of helpline experience
  • Fluent in native language
  • Experience managing high-risk situations

Responsibilities

  • Respond to crisis hotline calls
  • Deliver crisis counseling
  • Assess caller needs
  • Maintain call records
  • Adhere to confidentiality laws
  • Assist in crisis management plans
  • Make informed decisions
  • Ensure smooth handover