Customer Success Manager

Overview

Role focused on client onboarding, relationship management, and revenue growth in the advertising tech space.

Ideal candidate should have 2-4 years of experience in Ad Tech and strong analytical skills.

Locations

• Taiwan, Taipei, Taipei

Requirements

• 2-4 years experience in Ad Tech
• Understanding of programmatic advertising
• Strong analytical skills
• Fluency with Microsoft Office
• Experience with Salesforce, Gainsight, GAM, GCM is a plus

Responsibilities

• Onboard new accounts
• Maintain client relationships
• Analyze client data
• Identify upsell opportunities
• Conduct business reviews
• Track customer engagements
• Collaborate with Sales & Customer Success teams
• Communicate product updates