Customer Success Manager

Overview

Role focused on client onboarding, retention, and revenue growth in the advertising technology space.

Ideal candidate should have 2-4 years of experience in Ad Tech with strong analytical and communication skills.

Locations

• Germany, Berlin, Berlin

Requirements

• 2-4 years experience in Ad Tech
• Understanding of programmatic advertising
• Strong analytical skills
• Fluency with Microsoft Office
• Experience with Salesforce or Gainsight is a plus

Responsibilities

• Understand digital advertising ecosystem
• Build understanding of IAS products
• Oversee client health lifecycle
• Prepare reporting and data analysis
• Develop trusted advisor relationships
• Assist with customer requests
• Identify upsell opportunities
• Conduct business reviews