IT Support Specialist

Overview

Role involves providing effective IT support to staff at InStride Health.

Ideal candidate should have strong problem-solving skills and experience in a customer-facing support role.

Locations

• United States

Requirements

• Customer-first mindset
• Strong communication skills
• Experience in customer-facing support role

Responsibilities

• Provide technical assistance to staff
• Troubleshoot hardware and software
• Assist in onboarding new employees
• Maintain IT operations
• Create and update knowledge base articles
• Collect user feedback
• Train staff on new technologies

Benefits

• Generous benefits package
• 401k with match
• Flexible PTO
• Paid holidays
• Health benefits
• Paid sabbatical
• Paid parental leave