Senior Customer Success Associate

Overview

Role focused on enhancing customer success through relationship management and data-driven insights.

Ideal candidate has 1-3 years of experience with strong analytical and relationship-building skills.

Locations

• United States

Requirements

• 1-3 years experience
• Bachelor's degree preferred
• Strong analytical thinking
• Excellent communication skills
• Experience in customer-facing roles
• Interest in retail and shopper behavior

Responsibilities

• Manage customer relationships
• Implement promotional strategies
• Analyze digital experiments
• Standardize support materials
• Guide customers on pricing
• Collaborate with internal teams

Benefits

• Market-competitive compensation
• Equity grant eligibility
• Professional growth opportunities
• Flexible work environment