Customer Success Manager

Overview

Role focused on driving customer adoption and retention through relationship building and support.

Ideal candidate should have 3+ years in customer success with strong communication skills in English and Thai.

Locations

• Thailand, Bangkok, Bangkok

Requirements

• Degree in Business/Marketing/Engineering
• 3+ years in customer success/account management
• Strong communication skills in English & Thai

Responsibilities

• Drive adoption and retention
• Build customer relationships
• Coordinate with onboarding and account management teams
• Provide best use cases
• Train new partners
• Improve retention metrics