Account Director

Overview

Role involves managing accounts, driving growth, and ensuring customer success.

Ideal candidate has 7+ years in SaaS account management with strong communication and negotiation skills.

Locations

• United Kingdom, England, London

Requirements

• 7+ years experience in Customer Success, Account Management, or Sales
• Strong communication skills in English
• Experience in negotiating contracts

Responsibilities

• Manage existing accounts for retention and growth
• Identify upsell and cross-sell opportunities
• Negotiate deals and contracts
• Analyze market trends
• Achieve customer advocacy goals
• Monitor stakeholder relationships
• Ensure customer success realization

Benefits

• Healthy meals and snacks
• Weekly team events
• Private medical care
• Diverse and inclusive environment
• Shareowner system
• Access to training and online courses
• No dress code