Software Support Engineer

Overview

Role focused on resolving Level 3 customer issues and building internal tools.

Ideal candidate has 2+ years in software support with strong SQL and analytical skills.

Locations

• Greece

Requirements

• 2+ years experience in software support
• Hands-on SQL experience
• Strong analytical skills

Responsibilities

• Resolve Level 3 customer issues
• Investigate and troubleshoot software problems
• Monitor ticket progress
• Collaborate with cross-functional teams
• Identify automation opportunities
• Create and maintain documentation

Benefits

• Health and life insurance
• Learning and development budget
• Home office allowance
• Flexible working hours
• Remote first & hybrid work option
• Work-from-anywhere scheme
• Friendly culture