Overview
Role involves coordinating workforce activities and managing scheduling for operational efficiency.
Ideal candidate has 3+ years in workforce management with strong communication and problem-solving skills.
21k usd / yearhybridmidSpanishEnglishMicrosoft Office
Locations
Requirements
3+ years experience in similar role Experience with Call Center scheduling software Knowledge of Guatemalan labor regulations
Responsibilities
Coordinate staff schedules Manage internal client relations Collect and analyze workforce data Ensure compliance with regulations Provide administrative support Lead workforce planning sessions Monitor staffing resources Collaborate with other departments