Workforce Coordinator

IDT

Overview

Role involves coordinating workforce activities and managing scheduling for operational efficiency.

Ideal candidate has 3+ years in workforce management with strong communication and problem-solving skills.

21k usd / yearhybridmidSpanishEnglishMicrosoft Office

Locations

  • Guatemala

Requirements

  • 3+ years experience in similar role
  • Experience with Call Center scheduling software
  • Knowledge of Guatemalan labor regulations

Responsibilities

  • Coordinate staff schedules
  • Manage internal client relations
  • Collect and analyze workforce data
  • Ensure compliance with regulations
  • Provide administrative support
  • Lead workforce planning sessions
  • Monitor staffing resources
  • Collaborate with other departments